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FAQ

Generic setup questions

  • The Nexmosphere platform can be connected via USB to:

    • BrightSign players

    • Samsung SoC (Tizen 7.0)

    • Philips (PPDS) SoC screens

    • Intel-based PCs

    • Android players

    • Linux-based players

  • To create an interactive digital signage presentation with Nexmosphere, you need to work with a compatible CMS or software package. On our partner page, we’ve listed all verified options currently known to us.

  • To do a quick test, follow these steps:

    • Connect the sensors to the controller

    • Connect the controller to a PC

    • Trigger the sensor

    • Check if the white status LED on the controller blinks

    If you want to see the live sensor commands, we recommend to download a simple terminal program on your PC, such as Termite

BrightSign-Nexmoshere setup questions

  • If you have implemented the Nexmosphere API commands in your BrightSign presentation, but the content is not changing, please check the following:

    • Make sure the Nexmosphere setup is connected to the BrightSign player, before powering the player

    • Check in your BA:Connected presentation that CR+LF is set as Send EOL and Receive EOL for port 2

    • Make sure your BrightSign runs BrightSignOS 8.2.82 or higher.

    Please see the Nexmosphere-BrightSign setup manual for step-by-step instructions.

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